Warranty and Returns


All products are under the manufacturer's warranty unless otherwise stated. In order for the warranty conditions to be valid, you should definitely check the product during the cargo delivery. In case of any damage, do not take delivery of the product by keeping a report to the cargo officer. Changes made on the product, deformation of the product or deterioration of the original design / box or packaging of the product are not covered by the warranty.



If the product you purchased on our site is faulty, you must contact us on our support page within 7 days from the delivery date at the latest. Following these procedures, the faulty product that you will send to us with the cargo company will be replaced with a new one. If the error in the ordered product is caused by the use of the customer or if the product has been used within 7 days, the product cannot be returned or exchanged. As the product return and exchange conditions, the practices in accordance with the Law on the Protection of the Consumer No. 4077 are essential.


How can customers return your products?
By email
How do customers get the return label?
For defective products: Download/Print
From Customer Regret: Download/Print

The product conditions you allow for returns:
unused, new

How much does return shipping cost for customers?

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